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Stuti Systems Policies

Ensuring safe, timely, and transparent delivery of Electric Vehicle (EV) battery solutions.

Order Processing & Dispatch

All orders for Electric EV Batteries (Lithium-ion / LFP) are processed within 2–3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once dispatched, deliveries are generally completed within 3 to 7 business days.

Free shipping is applicable for orders above ₹24,999; standard freight applies below this value.

All batteries are packed using industry-grade protective, leak-proof materials for safe transportation.

Real-time tracking updates are provided via our website and registered email.

Returns & Damaged Goods

EV Batteries are non-returnable once delivered due to safety and compliance regulations.

Orders can only be cancelled before dispatch from our warehouse.

Physical damage or leakages must be reported within 24 hours with photographic or video evidence.

Approved refunds are processed within 5–7 business days through the original payment method.

Usage & Liability

Batteries must be installed and used according to manufacturer specifications; misuse voids warranty.

Prices are subject to change without notice and availability depends on stock levels.

Stuti Systems reserves the right to reject orders due to pricing errors or verification issues.

We are not liable for delays caused by courier partners or natural events beyond our control.